AI Literacy Course for Business

As the director of a property company managing a portfolio of residential properties and garages, I face recurring operational, financial, and compliance challenges that limit efficiency and growth. Completing the AI Literacy course has equipped me with the knowledge and practical skills to implement AI‑driven solutions that directly address these challenges. These include: LLMs, Effective prompts, Ethics and AI, Legal issues, the EU AI Act, AI Risk Appetite, Models of innovation and Design thinking.

So far on the course we have covered different types of LLMs. LLM models. Effective prompts, Prompt Cheat Sheets. Looked at prompt frameworks and created our own. Covered Ethics and Legal frameworks of AI. Additionally I have used ChatGPT and Gemini to assist in the design of a narrowboat that my wife and I are having built and also used it to help put the contract together for the project.

I have learnt a considerable amount regarding AI large language models. In particular how to effectively structure my prompts for LLMs (using the COSTAR method), different types of rules and laws that you should be aware of when implementing AI in your business, the various different tools available and their capabilities (Notebook LM, Gemini Gems, Basecamp 44, Perplexity etc), how to create a useful Gemini Gem, how to build an app and AI powered assistant.

Improvements on how I prompt LLMs. Knowledge on the legal and regulatory aspects of AI. Understood how to implement and use AI in my business being a music producer. Improved my knowledge on what LLMs have to offer like canvas mode which helped me develop my business website/portfolio.

So far, from the first two sessions, I have gained greater insight into how LLMs differ from Machine Learning and the different types, brands and models available at the moment. We have also analysed and discussed ethics in AI, and the legal framework bias in the data used to train and how it then determines the fidelity of the output from LLMs. We also learnt about prompt engineering and how to create a prompt cheat sheet.

Currently I've gained knowledge on Machine learning, LLM. How to use an LLM and effectively decide which model is best. Produce effective prompts and consider the ethics and laws of using AI.

My further skills and knowledge include the positive contributions AI can make to my working practice; I am no longer afraid to use it, and I have been introduced to tools I never knew existed. I have not stopped using what I have learnt so far, and it is making my work so much less stressful. I do always check the content, though, but it has saved me hours in typing, planning and thinking of where to find content. I have arthritis in my hands, and the speech-to-text tools in all AI are saving me a lot of pain, too. I am now keen to learn more, not hide away from it.

During my time on the AI Literacy Skills Bootcamp, I have developed a better understanding of how artificial intelligence can be used to support business activities and improve productivity. I learned how AI tools and large language models can assist with research, content creation, marketing and problem solving. I also gained knowledge about prompt frameworks, which helped me understand how to communicate effectively with AI tools to generate useful results. In addition, I learned about the responsible and ethical use of AI, including understanding potential risks when applying AI in business.

I have gained knowledge of general AI use and practiced the use of different LLMs. I understand ethical and legal implications of the use of AI, and of different sources of LLMs to be used for different purposes. I am much more confident now using tools available to help me do things faster (such as write emails, summaries and review and update documents).

How to apply AI to my business - how to be transparent, how to incorporate fairness and non bias, how to be accountable and take control, have the training, data compliance, what tools to use, how to build up to a final project and how to make a presentation, drawing on my assignments, that covered risk analysis, creating prompts, data synthesising, doing a POV statement and the solution - and working in teams to create fun items.

I learned what is ML, LLM and AI. I learned how to write prompts for my business. We compared different LLM brands and learned what they tasks each of them do best and what they are not so good at. I learned about various prompts and formulae - we have been taught how to apply them to the LLMs (CO-STAR, RTE, APE, ROSES and others). I learned about ethics and AI and SWOT analysis. We discussed about EU AI Act and safety testing. I learned about different levels of risk (unacceptable, high, limited, minimal). We did vibe coding on Gemini and I learned that the best for video is LTX-2, for images nanobana.

I had 2 sessions in which I have learnt how to use the prompt effectively for my business posts and other stuff.

During my time on the Skills Bootcamp, I have gained valuable knowledge about AI tools, customer-centred thinking, and responsible AI use. I learned how to analyse my business from the customer’s perspective and identify real problems that affect their experience. I also learned how to use AI to generate ideas, analyse business challenges, and improve decision-making. I will use these skills in my business to better understand my customers’ needs, improve my communication with them, and develop solutions.

I have learned the fundamental building blocks that make LLMs what they are, how to use and adapt them. During this course I have learned what this looks like in real life application and how to adapt the use of the technology to understand deeper what I want out. I have learned several prompting tools to better use applications. This course has also given me the understanding of protection in life and business with AI and the laws that are coming in to protect data and information, I have learned how to use this without compromising GDPR and still help my business and clients.

I am going to use some of what I've learned to start delivering AI literacy training to my clients, adding a new string to my bow, as it were. I also now feel more qualified to talk about AI in the context of my wider work within automotive and e-mobility.

Learned to be able to identify the key differences between Large Language Models and other AI, using an LLM, Creating and using prompts, learned all the pros, cons, and benefits of different brands of LLM and different types of models and types. Learned to create detailed and effective prompts using techniques such as COSTAR. Learned about the ethics and legal frameworks of AI, learned about the EU AI Act, different industry uses of AI and learned to evaluate different risk appetites in different industries and sectors.

LLMs, how to choose the right one, how to use them, how they work, ethics and legal issues around using data, creating chatbots, synthesising data and risks and innovation in business. I work in a service industry and it has helped me become better informed and think about the business side of work.

AI and how to use it in businesses. Understanding the risks, rewards, and using prompts formatting. I now have an understanding of a much wider range of AI systems and tools.

I have gained further skills in Machine learning vs large language model vs AI. I gained skills using an LLM basic prompt tips and I can also evaluate an LLMs output of written content produce in my workplace. I learned LLM brands, types and models. I am able to effectively prompts as putting in the best words to get the best expected prompt results. I further learn the EU Artificial Intelligence Act and how to apply it when working.

Different types of LLMs and how to use them. Legal and ethical ways of using AI.

I have learned about AI, machine learning (ML), and large language models (LLMs), including how they work. I have also learned how to write effective prompts to get better results. I explored and practiced using various AI models and tools such as Gemini, Claude, Perplexity AI, Bolt AI, ElevenLabs, Pictory, and NotebookLM. Before that, I had been using ChatGPT and Gemini for my regular tasks. Now, I feel confident in generating written content and images.