Privacy and Cookies

Tech Educators Ltd. ("us", "we", or "our") operates the https://techeducators.co.uk website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://techeducators.co.uk.

Definitions

Personal Data — Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data — Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies — Small pieces of data stored on a User's device.

Data Controller — A person who determines the purposes for which and the manner in which any personal data are processed. For this Privacy Policy, we are a Data Controller of your data.

Data Processor (or Service Providers) — Any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

Data Subject — Any living individual who is the subject of Personal Data.

User — The individual using our Service.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:

• Email address
• First name and last name
• Phone number
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

All financial transactions are handled through our payment services provider, Stripe. You can review the provider's privacy policy at https://stripe.com/gb/privacy. We will share information with our payment services provider only to the extent necessary for processing payments, refunds, and dealing with complaints.

Usage Data

We may also collect information about how the Service is accessed and used, including:

• Your computer's Internet Protocol address (IP address)
• Browser type and version
• Pages visited
• Time and date of visits
• Time spent on pages
• Unique device identifiers
• Other diagnostic data

Cookie Consent and Google Consent Mode

When you first visit our website, you will see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences. Your choice is stored locally in your browser and remembered for future visits.

We use Google Consent Mode v2, which ensures that our analytics and advertising tags respect your consent choices. When you have not given consent (or have rejected non-essential cookies), analytics and advertising data collection is restricted. No personally identifiable data is collected by these services until you have given your consent.

You can change your consent choice at any time by clearing your browser's local storage for this site, which will cause the consent banner to reappear on your next visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. The cookies we use fall into the following categories:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you, such as setting your cookie consent preferences or filling in forms. These cookies do not store any personally identifiable information.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information. All information these cookies collect is aggregated unless you have given consent. We use:

• Google Analytics 4 (GA4) — Collects data about site usage, pages visited, time on site, and user behaviour. GA4 uses first-party cookies including _ga and _ga_* to distinguish unique users and sessions. These cookies expire after 2 years and 24 hours respectively. GA4 data is processed by Google. You can opt out by installing the Google Analytics opt-out browser add-on.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns. With your consent, we use the following marketing and remarketing services:

• Google Ads — We use Google Ads conversion tracking and remarketing to measure ad performance and show relevant ads to previous visitors. Google Ads may set cookies such as _gcl_au, _gcl_aw, and _gac_*. You can manage your ad preferences at Google Ads Settings. Privacy policy: https://policies.google.com/privacy.
• Meta (Facebook) Pixel — We use the Meta Pixel to measure the effectiveness of our Facebook and Instagram advertising, build custom audiences, and deliver targeted ads. The Meta Pixel may set cookies such as _fbp and _fbc. You can manage your ad preferences at Facebook Ad Preferences. Privacy policy: https://www.facebook.com/privacy/policy/.
• LinkedIn Insight Tag — We use the LinkedIn Insight Tag to track conversions from LinkedIn ads and to build retargeting audiences. LinkedIn may set cookies such as li_sugr, UserMatchHistory, and AnalyticsSyncHistory. You can manage your preferences at LinkedIn Ad Preferences. Privacy policy: https://www.linkedin.com/legal/privacy-policy.
• Reddit Pixel — We use the Reddit Pixel to measure the effectiveness of our Reddit advertising and build retargeting audiences. Reddit may set cookies such as _rdt_uuid. You can manage your preferences in your Reddit Privacy Settings. Privacy policy: https://www.reddit.com/policies/privacy-policy.

Tag Management and Server-Side Processing

We use Google Tag Manager (GTM) to manage the analytics and marketing tags described above. GTM itself does not set cookies or collect personal data. It acts as a container that loads other tags based on rules we define.

Some of our analytics data is processed through a server-side Google Tag Manager container. This means that certain data is sent from our server to the analytics and advertising platforms rather than directly from your browser. Server-side tagging can improve page performance and gives us more control over what data is shared with third parties.

CRM and Marketing Automation

We use HubSpot as our customer relationship management (CRM) and marketing automation platform. When you submit a form on our website (for example, an enquiry or application form), your information is stored in HubSpot. HubSpot may set a tracking cookie (__hs_cookie_cat_pref, hubspotutk, __hstc, __hssc) to track your interactions with our website and emails. HubSpot's privacy policy: https://legal.hubspot.com/privacy-policy.

We also use Apollo.io to manage business-to-business outreach. If you are a business contact, your professional contact information (such as name, job title, company, and business email address) may be stored in Apollo.io. Apollo.io's privacy policy: https://www.apollo.io/privacy-policy.

Blocking and Deleting Cookies

Most browsers allow you to refuse or delete cookies. You can typically manage cookies in your browser settings. Please note that blocking all cookies may affect the functionality of our website. Instructions for managing cookies are available in your browser's help documentation.

Use of Data

Tech Educators Ltd. uses collected data for the following purposes:

• Providing and maintaining our Service
• Notifying you about changes to our Service
• Allowing you to participate in interactive features of our Service
• Providing customer support
• Providing analysis or valuable information so that we can improve our Service
• Monitoring the usage of our Service
• Detecting, preventing and addressing technical issues
• Sending you marketing communications about our courses and services (with your agreement)
• Measuring the effectiveness of our advertising campaigns
• Building audiences for remarketing on third-party platforms

Retention of Data

Tech Educators Ltd. retains Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We retain data to comply with our legal obligations, resolve disputes, and enforce our legal agreements. Usage Data is generally retained for shorter periods unless used to strengthen security or improve functionality.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside your state, province, or country where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Kingdom and process it there.

Some of our third-party service providers (including Google, Meta, LinkedIn, Reddit, HubSpot, Apollo.io, and Stripe) may process data outside of the United Kingdom and European Economic Area. These providers maintain appropriate safeguards for international data transfers as required by applicable data protection law.

Disclosure of Data

We may disclose your personal information to:

• Our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors
• Members of our group of companies (subsidiaries and holding company)
• Third-party service providers who assist us in operating our website and conducting our business (as described in the Cookies and Tracking Technologies section above)

We will not supply your personal information to third parties for direct marketing without your express consent.

Business Transaction — If Tech Educators Ltd. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements — Tech Educators Ltd. may disclose your Personal Data to comply with legal obligations, protect and defend our rights or property, prevent wrongdoing in connection with the Service, protect the personal safety of users or the public, or protect against legal liability.

Security of Data

The security of your data is important to us. We use commercially acceptable means to protect your Personal Data but cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

Under applicable data protection law, you have the right to:

• Access and receive a copy of the Personal Data we hold about you
• Rectify any inaccurate Personal Data
• Request deletion of your Personal Data
• Object to or restrict the processing of your Personal Data
• Obtain a copy of your Personal Data in a commonly used electronic format (data portability)
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected]. We may verify your identity before responding to your request.

Third-Party Service Providers

We employ the following third-party companies and services to facilitate our Service. They have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes:

• Google (Analytics, Ads, Tag Manager) — Website analytics, advertising, and tag management. Privacy Policy
• Meta (Facebook/Instagram) — Advertising and audience building. Privacy Policy
• LinkedIn — Advertising and conversion tracking. Privacy Policy
• Reddit — Advertising and conversion tracking. Privacy Policy
• HubSpot — CRM, marketing automation, and email communications. Privacy Policy
• Apollo.io — Business-to-business outreach and contact management. Privacy Policy
• Stripe — Payment processing. Privacy Policy
• Vercel — Website hosting and content delivery. Privacy Policy

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top. We will also notify you via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting: https://techeducators.co.uk/contact
• By phone: 01603 652235

Data Protection Registration

We are registered as a data controller with the UK Information Commissioner's Office (ICO).

Our Details

Tech Educators Ltd. operates this website.

• Registered in England and Wales under registration number 13790128
• Registered office: FUEL Studios, Kiln House, Pottergate, Norwich, NR2 1DX
• Principal place of business: FUEL Studios, Kiln House, Pottergate, Norwich, NR2 1DX
• Contact: [email protected] or 01603 652235