Careers support at Tech Educators
What we offer
Whether you want to grow your business, move up where you work, or find a new job, we help you turn what you learn on your course into a plan you can act on. Careers support is free and part of every course. It starts before you enrol and carries on for six months after your course ends.
Your journey with us
| When | What happens |
|---|---|
| Before you enrol | Honest information about each course, who it suits and what funding you may be eligible for. A one-to-one interview to talk about your goals, your work situation and anything that might get in the way, so we can check the course is right for you. If it is not, we will tell you and suggest other options, including courses with other providers. |
| During your course | Careers support that matches your goal (see below), with one-to-one and group sessions and regular check-ins with your Careers Adviser. You can see your progress, notes and agreed actions on your My Careers page. |
| Before your course ends | A plan you have agreed: a weekly job search plan, a plan for new work in your business, or a plan to take on new responsibilities at work. |
| After your course | We stay in touch for six months, because results often come after the course. We check how you are getting on, record what you have achieved, and point you to further support if you need it. |
Support that fits you
If you run your own business, or want to take on more at work, your careers support has three stages:
- Preparing: you say where you want to be and which skills from the course will get you there, and agree three actions.
- Sign-off: before the course ends, you agree your plan: a self-employment action plan, or a plan for new responsibilities with your employer.
- Implementation: when it happens, such as a new client, a new service, or a new role or responsibility, we record it with you.
If you are looking for work, your careers support has five stages, with a weekly session for the first five weeks:
- Choose your path: two career pathways based on real information about jobs, pay and demand in your area.
- Your CV: a finished CV that fits those pathways.
- Tools and setup: confident use of the main job sites, with your applications logged in one place.
- Confidence: working through what is holding you back.
- Your plan: a weekly application routine, with regular check-ins and help to prepare when you get an interview.
We set your route from your work situation when you enrol, and your adviser will change it if it does not fit. Tell us at your interview if you have a disability, health condition, caring responsibilities, or anything else that affects how you learn. We will adapt our support and make reasonable adjustments.
Who will support you
- Our onboarding team meets you before you enrol.
- Your Careers Adviser guides you through each stage and your one-to-one sessions.
- Your course lead links what you learn to real jobs and businesses.
- Our Mental Health First Aider and Safeguarding Lead are there if you need wellbeing support or feel unsafe.
- Our Careers Leader oversees the service and makes sure it meets national quality standards.
Who can use this service
Careers support is for adults aged 19 and over who are enquiring about, enrolled on, or have recently completed one of our courses: Digital Innovator, Digital Marketing with AI, AI Literacy and Digital Transformation. Each course has its own eligibility rules, usually linked to where you live, your age and your work situation. We explain these before you apply. Anyone can ask us for information about courses, whether or not they enrol.
What you can expect to gain
- A clear understanding of your options and the local job and business market.
- A CV, plan, pitch or portfolio that shows your skills well.
- A realistic plan you have agreed and own.
- More confidence about your next step.
- Help to find other services if you need them.
Our promise to you
- We are honest about who we are. We are a training provider, so sometimes one of your options may be another of our courses. When it is, we will also tell you about options elsewhere, and the choice is always yours.
- We are impartial. Our advice is based on what is right for you, not on what suits us.
- We keep what you tell us confidential. We only share information with your agreement, unless we are worried about your safety or someone else's. If that happens, we will explain why.
- We look after your data. We explain how we use and store your information in the Privacy Notice you sign at enrolment.
- We follow professional standards. We work to the Career Development Institute Code of Ethics.
Working with others
We work with employers through our employer boards, with Local Skills Improvement Plans to keep our information current, and with the councils and combined authorities that fund our courses. When another organisation can help you better, such as the National Careers Service, Jobcentre Plus, Citizens Advice, local business support or health services, we will point you to them or, with your agreement, introduce you.
Tell us what you think
We ask for your feedback after careers sessions and at the start and end of your course, and we use it to improve. If you are unhappy with any part of our service, you can raise a concern or make a complaint:
- email ku.oc.srotacudehcet@stnialpmoc
- phone 532256 30610
- speak to any member of the team
We will acknowledge a complaint within five working days and give a full response within 28 working days. Our full Concerns and Complaints Policy is available on request. If you are not satisfied with how we handled your complaint, you can contact the Department for Education through its Customer Help Portal.
Contact us
To ask about careers support, call 532256 30610 or speak to your Careers Adviser.